Last updated: 9 September 2026
Barbad Musical Instruments (“Barbad”, “we”, “us”, or “our”) operates barbadpiano.ae. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website, create an account, contact us, or place an order.
Information We Collect
We may collect information you provide directly to us, including:
- name
- email address
- telephone number
- billing and shipping details
- account information
- order and purchase information
- messages sent through contact forms, email, or other communication channels
We may also automatically collect limited technical information such as IP address, browser type, device information, pages visited, cookies, and website usage data.
How We Use Your Information
We use personal information where necessary to:
- process and fulfil orders
- provide customer service
- communicate about purchases, payments, delivery, returns, or enquiries
- maintain customer accounts
- prevent fraud and protect the security of our website
- improve website performance and customer experience
- comply with legal, accounting, tax, or regulatory requirements
- send transactional website and order notifications
We do not sell personal information to advertisers.
Orders and Payments
When you place an order, information necessary to process the transaction may be shared with payment processors, banks, delivery providers, and other service providers involved in completing your purchase.
Payment-card information is generally processed directly by the relevant payment provider and is not stored by Barbad unless specifically indicated during checkout.
Some products may be fulfilled using approved business partners or suppliers. We only share information with third parties where it is reasonably necessary for fulfilment or business operations.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- keep shopping-cart and account features working
- remember preferences
- maintain website security
- understand website traffic and performance
- improve our services
Third-party services used on the website may also place cookies according to their own privacy policies.
You may control cookies through your browser settings and, where available, our website cookie controls.
Customer Accounts
If you create an account, we store the information you provide so that you can manage orders and use account features.
You are responsible for keeping your account credentials confidential.
Contact Forms and Communications
When you contact us, we may retain your name, email address, telephone number, message, and related correspondence for customer service and business-record purposes.
Google API Services and Email Sending
Barbad uses Google OAuth and the Gmail API through WP Mail SMTP to send transactional website and WooCommerce emails from an authorized Google account.
This connection is used for purposes such as:
- website email delivery
- order notifications
- administrative alerts
- customer transactional emails
We do not use Google user data obtained through this connection for advertising, profiling, or sale to third parties.
OAuth credentials and authorization tokens may be stored securely within our WordPress environment as necessary to maintain the email connection.
Our use of information received from Google APIs is limited to providing and maintaining the email functionality described above and is intended to comply with the Google API Services User Data Policy and applicable Limited Use requirements.
Service Providers
We may use trusted third-party providers for services such as:
- website hosting
- ecommerce functionality
- payment processing
- delivery and logistics
- email delivery
- analytics
- security and spam prevention
These providers may process information only as required to provide their services and according to their own contractual and privacy obligations.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including customer service, fulfilment, accounting, fraud prevention, legal compliance, and dispute resolution.
Certain order and financial records may need to be retained for longer periods where required by law.
Data Security
We use reasonable technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, or loss.
However, no internet-based system can guarantee absolute security.
Your Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or information about how your data is used.
To make a privacy-related request, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and Barbad is not responsible for the privacy practices of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal obligations.
The latest version will always be published on this page together with the date it was last updated.
Contact Us
For questions or requests relating to this Privacy Policy or your personal information, contact:
Barbad Musical Instruments
Website: barbadpiano.ae